Paystand
fintech
PaymentsOperationsLead
Neural analysis suggests this role is
optimal for Mid candidates.
“Payments Operations Lead at Paystand. Skills: payments operations, cross-functional execution, controls, reporting, and scalability, LATAM and Multi-BU Expansion. Own Yaydoo Payments Operations. Run the day-to-day operation of the Yaydoo payments platform, monitoring transaction activity, surfacing anomalies, and resolving issues before they affect customers.”
What You'll Achieve.
improving transaction performance, customer activation, operational quality, internal controls, and unit economics.; Yaydoo payments operations are reliable, documented, and increasingly scalable.; Payment volume grows without sacrificing control quality or customer experience.; Exceptions, delays, and manual workarounds are reduced over time.; Product and engineering teams receive clear, data-backed operational input.; Leadership has trusted reporting on payments performance, risks, and expansion readiness.; The role becomes a foundation for broader LATAM and multi-BU payments ownership.
Industry & Context.
surfacing anomalies, and resolving issues before they affect customers.; removing friction from onboarding, activation, implementation, and operational handoffs.; identify operational pain points; Identify operational risks, gaps, and tradeoffs
All roles are on-site only., Only English resumes will be considered.
What They're Looking For.
Must Have
5+ years of experience in fintech, banking, payment operations, treasury operations, or payment infrastructure roles., Bilingual Requirement: candidates must speak and communicate effectively in English and Spanish., Experience scaling payment operations after launch, including volume ramp, operational hardening, exception reduction, and unit-economic improvement., understanding of payment flows, business rules, reconciliations, settlement, transaction monitoring, and operational controls., Proven ability to work cross-functionally with product, engineering, compliance, finance, treasury, CX, and commercial teams., project management skills and comfort operating in ambiguous, fast-moving environments., Full professional fluency in English and Spanish, written and verbal.
Nice to Have
Exposure to LATAM payments, regional expansion, or multi-market payment operations is a plus., experience with blockchain, decentralized payments, B2B SaaS payments, or high-growth fintech environments.
What You'll Do.
Own Yaydoo Payments Operations
Run the day-to-day operation of the Yaydoo payments platform
monitoring transaction activity
and resolving issues before they affect customers.
Drive payment volume growth by removing friction from onboarding
and operational handoffs.
Track and improve key performance metrics
reconciliation quality
and operational cost.
Refine business rules
reconciliation processes
and operating playbooks.
and customer-facing teams to activate new Yaydoo customers and partners.
Drive Cross-Functional Execution
Work closely with product and engineering to identify operational pain points
prioritize infrastructure improvements
and validate releases against live payment flows.
Partner with compliance
and CX to ensure payment operations scale safely and do not become a bottleneck to growth.
Translate operational data and frontline learnings into clear recommendations for roadmap
and leadership decisions.
Lead cross-functional initiatives without relying on formal authority.
Maintain documentation
and auditability across Yaydoo payment flows.
Identify operational risks
then present clear recommendations to leadership.
Build repeatable processes that can later be applied across additional markets
Support LATAM and Multi-BU Expansion Over Time
Extend proven Yaydoo payments playbooks into selected Paystand business units as the platform matures.
Support LATAM expansion by adapting operating models to local market needs
regulatory considerations
payment-method coverage
and customer onboarding requirements.
Help define the future team structure
and operating model needed to scale payments operations regionally.
How You'll Work.
Team & Collaboration
work cross-functionally with product, engineering, compliance, finance, treasury, CX, and commercial teams.; Partner with sales, implementation, support, and customer-facing teams to activate new Yaydoo customers and partners.; Work closely with product and engineering to identify operational pain points, prioritize infrastructure improvements, and validate releases against live payment flows.; Partner with compliance, treasury, finance, and CX to ensure payment operations scale safely and do not become a bottleneck to growth.
Communication Scope
speak and communicate effectively in English and Spanish; Full professional fluency in English and Spanish, written and verbal
Process & Methodology
project management skills and comfort operating in ambiguous, fast-moving environments.
Full Job Description
At Paystand, we’re not just another fintech company—we’re trailblazers in decentralized finance (DeFi), transforming how businesses manage their finances. With thriving hubs in Santa Cruz, San Francisco, Austin, Minneapolis, Mexico City, Hermosillo, and Guadalajara, we’re leading a global revolution in financial systems. Recognized on the Inc. 5000 list for five consecutive years, we’re among the fastest-growing companies reshaping the future of finance. Our Expanding Ecosystem: Paystand isn’t just a company—it’s a growing global network. With the strategic acquisitions of Teampay, a leader in spend management, and Yaydoo, a top AR and AP platform in Latin America, we’re building an expansive ecosystem designed to revolutionize financial operations and fuel business growth worldwide. Why Paystand? What We Do: By harnessing the power of blockchain technology, we digitize receivables, automate financial processes, reduce time-to-cash, lower transaction costs, and unlock new revenue streams for businesses. Why We Do It: We’re driven by a mission to revolutionize digital payments and decentralize finance, creating a more open, inclusive, and transparent financial ecosystem, starting with B2B payments. How We Do It: As change-makers in the DeFi movement, we don’t just follow trends—we set them. If you’re passionate about shaping the future of fintech and eager to redefine what financial technology should look like, Paystand is the place where you can make a significant impact. Join Us: Be part of something bigger. Join Paystand and help us lead the financial revolution. As part of the Paystand ecosystem, Yaydoo helps businesses streamline financial operations through automation and digital payments. This role will play a key part in supporting and scaling Yaydoo operations within Paystand’s growing organization. Role At A Glance The Payments Operations Lead will own the execution, hardening, and scaling of Yaydoo’s payments operation. The product is already live and proc
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