Growe Talents
iGaming and Entertainment
PaymentsMonitoringSpecialist
“Payments Monitoring Specialist at Growe Talents. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, Monitor real-time payment traffic, handling emergency Reroute traffic, Control the quality of cashier setup, Escalate drops and anomalies on processing traffic, Document changes on the payment provider's side and internal distribution, Deep into the current payment flows, methods, existing monito”
What You'll Achieve.
achieve sustainable growth
Industry & Context.
handling emergency Reroute traffic fast and accurately; Escalate drops and anomalies on processing traffic to payment providers and respective internal teams to solve the
shift mode (including night shift)
What They're Looking For.
Must Have
English at an Intermediate, Advanced Excel and other MS Office software, Understanding of online payments technical integrations, funnels, Experience in written and oral communication with foreign customers, Understanding of payment and transactional systems
Nice to Have
Experience in working with Grafana and Tableau is a plus
What You'll Do.
Monitor real-time payment traffic in shift mode (including night shift), handling emergency Reroute traffic fast and accurately according to instructions and the current state of payment, Control the quality of cashier setup across, Escalate drops and anomalies on processing traffic to payment providers and respective internal teams to solve the, Document changes on the payment provider's side and internal distribution (cashier, including buttons order, providers distribution, on\off, payment flows, etc.
), Deep into the current payment flows, methods, existing monitoring, providers' prioritization, etc.
, Announce critical changes in payment flow, closed shift report.
How You'll Work.
Team & Collaboration
cross-functional coordination; Escalate drops and anomalies on processing traffic to payment providers and respective internal teams to solve the
Communication Scope
written and oral communication with foreign customers
Applying for this Payments Monitoring Specialist role?
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