Stripe
PaymentsFraudInvestigator
“Payments Fraud Investigator at Stripe. Skills: Fraud investigation, Cross-functional projects, Stakeholder collaboration, Data analysis. Analyze high risk accounts. Identify fraudulent merchants”
What You'll Achieve.
Reducing fraud; Making it difficult and unprofitable for fraudsters; Enhance investigative processes and programs; Enhance fraud detection and prevention strategies at scale; Improve manual fraud decisioning; Enhance support experiences for users impacted by fraud decisions; Enabling healthy growth for the business; Improve overall outcomes
Industry & Context.
Identify gaps in current systems, policies and strategies; Propose solutions for tactical challenges; Propose solutions for strategic challenges; Advocate for improvements
Ability to travel to vendor locations for up to 10% of the year
What They're Looking For.
Must Have
3+ years of experience conducting complex investigations, 1+ years of experience leading risk-related projects and initiatives, Demonstrated ability to leverage data to propose solutions for both tactical and strategic challenges, Proactive approach to challenging the status quo, User-centric perspective, Ability to travel to vendor locations for up to 10% of the year
Nice to Have
Experience in payments, e-commerce, social media, or fintech, mitigating digital/card-not-present fraud, Experience investigating and mitigating card testing and account takeover attacks, Experience designing fraud/risk workflows, analyst tooling, and processes/procedural workflows, Proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations
What You'll Do.
Analyze high risk accounts
Identify fraudulent merchants
Identify card testing
Identify account takeovers
Identify other fraud vectors
Lead root cause analyses
Determine enhancements and process improvements
Investigate urgent fraud incidents
Mitigate urgent fraud incidents
Remediate urgent fraud incidents
Manage user responses to fraud attacks
Conduct analyst training sessions
Share knowledge with analysts
Identify challenges for analysts
Enhance analyst performance
How You'll Work.
Team & Collaboration
Collaborate with stakeholders to enhance fraud detection and prevention strategies; Collaboration with key stakeholders; Drive cross-functional projects; Collaborate with global analyst network
Communication Scope
Communicate regular updates; Summarize outcomes of complex investigations for executives; Deliver clear case determinations to users and partner financial institutions
Process & Methodology
Lead risk-related projects, Lead cross-functional projects
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