Shopmonkey
automotive services
PaymentsDevelopmentRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Payments Development Representative at Shopmonkey. Skills: Payments, Sales, Customer Support. Contact customers proactively. Work closely and collaboratively with Sales Leadership”
What You'll Achieve.
maximizing the benefit of Shopmonkey Payments; help them grow their volume and impact of Shopmonkey Payments; Ensure all customers are followed up with, assisted and successful; Meet and exceed daily KPI’s and monthly quota
Industry & Context.
find creative solutions; handle objections; proactively address potential roadblocks
in-office expectations 2 days/week
What They're Looking For.
Must Have
Ability and willingness to be a team player by collaborating and leading by example, Highly intelligent, passionate, with tenacious work ethic and desire to be a top performer, An honest and genuine approach to helping customers, Resourceful and adaptable to change grow from feedback that is received, Ability to handle objections and proactively address potential roadblocks and/or issues, interpersonal skills and friendly professional demeanor on the phone, Ability to articulate product value proposition with any level of detail or brevity
Nice to Have
successful sales experience in a B2B SaaS and Payments environment, Desire to grow within our organization, Experience and keen interest in the Payments industry, Fluent in Spanish
What You'll Do.
Contact customers proactively
Work closely and collaboratively with Sales Leadership
Conduct in-depth rate analysis
Become an expert in credit card processing
Ensure all customers are followed up with
Generate and maintain expert knowledge
Oversee that our CRM is being utilized
Meet and exceed daily KPI’s
Help coach and provide light training
How You'll Work.
Team & Collaboration
Work closely and collaboratively with Sales Leadership; Ability and willingness to be a team player by collaborating and leading by example
Communication Scope
Ability to articulate product value proposition
Full Job Description
Payments Development Representatives are part of a purpose-driven team that provides an extraordinary product and has an extraordinary impact in customers’ lives. Based in or near Marin County, California, this role will be responsible for identifying and collaborating with existing customers that are underutilizing the power of Shopmonkey payments for their business. A successful candidate will be well versed in embedded payments processing, and find creative solutions based on each shop’s needs and workflow. Please note this is a hybrid role, with in-office expectations 2 days/week in our Larkspur, California office. As a Payments Development Representative, you will: Contact customers proactively through outbound/inbound efforts (focus will depend on experience and company needs) to ensure they are maximizing the benefit of Shopmonkey Payments Work closely and collaboratively with Sales Leadership to develop and implement appropriate plans for your shops to help them grow their volume and impact of Shopmonkey Payments for their business Conduct in-depth rate analysis on both internal and competitor rates Become an expert in our credit card processing for both online and in person transactions, our available card reader terminals, and surrounding fintech solutions that can benefit our shops Ensure all customers are followed up with, assisted and successful with their use of Shopmonkey Payments Generate and maintain expert knowledge of the Shopmonkey core and Payments product offerings, the automotive services industry, competition, market happenings and trends Oversee that our CRM is being utilized and managed effectively Meet and exceed daily KPI’s and monthly quota Help coach and provide light training of new team members as you grow To be successful in this role, you'll need: Ability and willingness to be a team player by collaborating and leading by example Highly intelligent, passionate, with tenacious work ethic and desire to be a top performer An honest and
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