PaymentProgramManager

Do you excel performing in a fast paced environment where your actions will improve the overall customer experience for a billion dollar business with a global reach? Do you want to directly contribute to bringing new and innovative products to market? The Global Payment Products (GPP) business operations team is looking for an experienced Program Manager with international/cross-border technology experience to manage the operational relationships with our internal and external payment partners, develop operating procedures to support new product offerings, and become the “go to” team member for solving complex business issues. The GPP business provides the best possible payment experience for cross-border Buyers and Sellers worldwide and extends Amazon’s reach beyond the borders of our existing marketplaces. GPP owns two services: Amazon Currency Converter for Sellers (ACCS) and Amazon Currency Converter for Buyers (ACCB), generating free cash flow and positively impacting the Amazon Flywheel. This role will be focusing on ACCS, which enables Sellers to sell in more countries by making it easier to get paid quickly and security in their local currency, thus increasing the number of Sellers and product selection on all Amazon Stores. Key job responsibilities The responsibilities include rolling out new program and features, facilitating adoption on ACCS services and innovation to safeguard seller trust for strategically critical programs for Amazon Store. This opportunity requires excellent problem-solving and communication skills. The ideal candidate will bring the following to the position: a) strong at performing deep dives to derive analytical insights on seller behaviors; b) strong program and operations management skills; c) payments products knowledge, including an understanding of the international/cross-border payments landscape, competitive environment, and customer behavior; and d) ability to engage with internal and external partners to identify opportun