TrueML

financial software

PaymentOperationsSpecialist

$80–120k United States FULL TIME Remote Friendly
The Brief

“Payment Operations Specialist at TrueML. Skills: Payment Operations, Process Management, Cross-functional Coordination, Vendor Management. Own the Daily Payment Lifecycle. Monitor payment system performance”

What You'll Achieve.

Seamless, efficient, and secure flow of all electronic payment transactions; Ensure compliance with relevant payment network rules and regulatory standards; Improve processing speed; Reduce overall operational costs; Providing actionable insights to leadership

Industry & Context.

financial software
Problems you'll solve

Troubleshoot and resolve operational incidents; Identify operational bottlenecks and inefficiencies; Analyze large datasets to identify operational trends and root causes of payment failures

What They're Looking For.

Must Have

2 to 7 years of professional experience specifically within the Payments Industry, foundational understanding of payment methodologies, including authorization, clearing, and settlement for card networks, understanding of alternative payment methods (e.g., ACH/SEPA/RTP), Ability to leverage internal tools, run basic SQL queries (or similar data extraction methods), analyze large datasets to identify operational trends and root causes of payment failures

What You'll Do.

Own the Daily Payment Lifecycle

Monitor payment system performance

Identify transaction failures

Reconcile discrepancies

Troubleshoot and resolve operational incidents

Execute daily operational controls

Identify operational bottlenecks and inefficiencies

Drive projects to automate manual tasks

Generate detailed operational reports

How You'll Work.

Team & Collaboration

Partnership with Engineering and Finance teams; Manage relationships and operational communications with third-party payment providers, processors, acquiring banks, and payment gateways

Process & Methodology

Drive projects to automate manual tasks

Free ATS check

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