Growe Talents
iGaming
PaymentOperationsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Payment Operations Manager at Growe Talents. Skills: Payment operations, Process management, Cross-functional coordination. Monitor that payment methods work properly. Escalate issues to respective providers”
Industry & Context.
Issue escalation; Decision making
What They're Looking For.
Must Have
2+ years as a billing/payments manager/specialist in online, Confident in dealing with numbers and processing of financial/transactional, Advanced Excel and other MS Office software, Good understanding of online payments technical integrations, funnels, Experience in written and oral communication with foreign customers, Deep understanding of payment and transactional systems, Upper-Intermediate English
Nice to Have
iGaming industry experience
What You'll Do.
Monitor that payment methods work properly
Escalate issues to respective providers
Analyze acceptance rates of different payment methods/providers/cashiers
Make decisions as to which payment method to
Make decisions on which volumes to process
Ensure sufficient available balance across different payment methods
Analyze the cost structure of each
Review and create backup/contingency and emergency
Create monitoring guidelines and procedures for monitoring and
Report daily and weekly payments activities and issues
Assist with the integration of new payment providers/methods
Suggest product/flow improvements
Handle requests from customer
Partner closely with the BI department to build
Ensure data-driven enhancements to all internal reporting
Ensure consistent tracking of critical business metrics
How You'll Work.
Team & Collaboration
Partner with BI department
Communication Scope
Written communication; Oral communication
Full Job Description
Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth. Perfect for those who aim to: Monitor that payment methods work properly, escalate issues to respective providers and teams; Analyze acceptance rates of different payment methods/providers/cashiers and make decisions as to which payment method to enable/disable and which volumes to process on each; Ensure sufficient available balance across different payment methods to process withdrawals, initiate top-ups, and analyze the cost structure of each method; Review and create backup/contingency and emergency plans; Create monitoring guidelines and procedures for monitoring and support teams; Report daily and weekly payments activities and issues to the Head of Operations; Assist with the integration of new payment providers/methods; Suggest product/flow improvements (e. g. validation fields, placeholders on forms); Handle requests from customer support; Test new payment methods integrations/deployments; Partner closely with the BI department to build, ensuring data-driven enhancements to all internal reporting and consistent tracking of critical business metrics. Experience you’ll need to bring: 2+ years as a billing/payments manager/specialist in online payments; Confident in dealing with numbers and processing of financial/transactional information; Advanced Excel and other MS Office software user; Good understanding of online payments technical integrations, funnels, flows; Experience in written and oral communication with foreign customers or partners; Deep understanding of payment and transactional systems and services; Upper-Intermediate English proficiency; Experience with the iGaming industry will be a plus. It's a perfect
Applying for this Payment Operations Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Growe Talents?
Real rants from real employees. Read before you apply.