PaymentOperationsGlobalProcessingSpecialist

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about [our mission](https://wise.jobs/our-mission) and [what we offer](https://wise.jobs/what-we-offer). We are looking for a Payment Operations Specialist to join our Global Processing team to help our customers receive their funds faster globally. The role is a unique opportunity to join one of the fastest-growing companies and help millions more potential customers save money by using Wise. Payment Operations Specialists play a crucial role in supporting the Payment Operations Organization to reach its vision: a seamless flow of customer funds. By ensuring high-level execution of daily responsibilities and consistently supporting Payment Operations in reaching SLAs, you will help our customers receive their funds faster 24/7 globally. The role gives a unique opportunity to learn how different currencies function, and impact customers on a global scale. What You’ll Do - The core ownership lies within daily tasks and responsibilities and the impact is well-defined, clear, and largely shared collectively with the team. In this role, you'll add to that mission by: * Maintaining consistent and high-level execution of daily tasks related to payment processing. * Supporting your team by reaching your role-set SLAs and KPIs, which in turn contribute to the team meeting its main performance metrics and SLAs. * Detecting and escalating domain-related problems and complex issues to Regional Payment Operations teams, ensuring timely and relevant communication with stakeholders. * Following operational procedures and keeping