Flywire
Payments
PaymentOperationsAssociate,PayIns
Neural analysis suggests this role is
optimal for mid candidates.
“Payment Operations Associate, Pay Ins at Flywire. Skills: Payment operations, Process improvement, Cross-functional coordination. Accurately match incoming payments. Monitor settlements”
Industry & Context.
Analytical thinking; Problem-solving
What They're Looking For.
Must Have
2 years in Banking/Payments, BSA preferred, Fluency in English, Comfortable in office environment, Excellent written and verbal communication, Phone etiquette, Ability to listen, understand, resolve requests, Ability to build and improve processes, Identify inefficiencies, Proactively manage risks, Proficient with Excel, Familiar with Google Apps, Familiar with Salesforce, Problem-solving capabilities, Analytical capabilities, Eager to learn, Adaptable, Continuously improve
Nice to Have
Additional languages are a plus
What You'll Do.
Accurately match incoming payments
Perform foreign exchange conversions
Follow up on unresolved issues
Ensure timely resolution
Liaise with internal stakeholders
Liaise with external stakeholders
Conduct payer KYC reviews
Drive process improvements
Drive operational excellence
How You'll Work.
Team & Collaboration
Payment Operations; CMT Payouts; Customer Support
Communication Scope
Written communication; Verbal communication
Full Job Description
Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. Today we support more than 4,900+ clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies. With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.a The Opportunity: At Flywire, we are transforming the way the world moves money. As a Payment Operations Associate, Pay-Ins , you will play a key role in ensuring our global payment processes run smoothly, accurately, and efficiently. This position sits at the heart of our operations function and partners closely with Payment Operations, CMT Payouts, and Customer Support teams. You will also serve as a market subject matter expert, helping to strengthen partner relationships and continuously improve processes that support our customers worldwide. Key Responsibilities * Accurately match incoming payments against customer payment requests * Monitor and control settlements from our payment partners * Perform f
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