Hy-Vee
Grocery
PayStationClerk
Neural analysis suggests this role is
optimal for Entry candidates.
“Pay Station Clerk at Hy-Vee. Skills: Customer service, Cash handling. Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.”
Industry & Context.
Possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals and solvents., Frequent exposure to temperature extremes and dampness., Fast paced work environment., Employment is contingent upon the successful completion of a pre employment drug screen.
What They're Looking For.
Must Have
Must be able to carry out detailed but uninvolved written or verbal deal with a few concrete variables., Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages. Must be able to make change., Have the ability to understand and follow verbal or demonstrated write identifying request supplies verbally or in writing., Must be physically able to exert up to 50 pounds of force and exert up to 10 pounds of force constantly to move objects. (Can be accommodated), Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision., Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
What You'll Do.
efficient and friendly customer service by exhibiting caring
concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner
whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by: making note of and passing along customer suggestions or requests
performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly when called upon
and provides friendly
helpful service to customers who call.
Operates cash register accurately and scans product
(where applicable) and reports improper cash levels in cash drawer.
Redeems promotional coupons
completes credit-card charge transactions
in-store charges and figures discounts
counts back change and issues receipts.
Places merchandise in bags or boxes and gives packages to customers.
Ensures adequate supply of silverware
and beverage cups are on hand for customer use.
Refills and maintains coffee service area supplies including cups
utensils and condiments.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
How You'll Work.
Team & Collaboration
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Communication Scope
Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call.
Full Job Description
**Additional Considerations (if any):** **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Pay Station Clerk **Department:** Grocery **FLSA** : Non-Exempt ** _General Function_** : Provides prompt and friendly service to customers and assist them when necessary. Operates cash register, replenishes supplies, and assists with cleaning tables. **_Core Competencies:_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce, Service Managers Positions that Report to you: None ** _Primary Duties and Responsibilities_** : * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: (examples include) * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call. * Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. * Operates cash register accurately and scans product, (where applicable) and reports improper cash levels in cash drawer. * Redeems promotional coupons, receives cash, checks, completes credit-card charge transactions, in-sto
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