Remote
PayCustomerSuccessManager,MM/Ent
“Pay Customer Success Manager, MM/Ent at Remote. Skills: Customer Success, Payroll, B2B SaaS. Runs the standard post-sales motion. proactive engagement”
What You'll Achieve.
Independent owner of day-to-day outcomes across a portfolio; Accountability verifies facts and ships customer-ready outputs without added rework
Industry & Context.
Ability to diagnose risk early and run structured mitigation
What They're Looking For.
Must Have
CS/AM experience in Payroll and/or HR Tech in complex B2B SaaS, stakeholder management, crisp written communication, Ability to diagnose risk early and run structured mitigation, Comfortable coordinating across multiple teams and products, Uses AI as a human-in-the-loop assistant for prep, synthesis, and drafting, Writes and speaks fluent English
Nice to Have
AI capabilities into the requirements for every role
What You'll Do.
Runs the standard post-sales motion
structured risk management
Accountability verifies facts
ships customer-ready outputs
Multi-product coordination
manage dependencies at a high level
visible contribution via customer-facing projects
How You'll Work.
Team & Collaboration
coordinating across multiple teams and products; Team impact; visible contribution via customer-facing projects; informal mentoring
Communication Scope
crisp written communication; Writes and speaks fluent English
Applying for this Pay Customer Success Manager, MM/Ent role?
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