Elevance Health
health
PatientTransportationRepresentative
“Patient Transportation Representative at Elevance Health. Drive members/patients back and forth to their health service centers. Contact the affiliate to confirm the coordinated service”
What You'll Achieve.
Ensure effective monitoring and compliance; Guarantee quality service
Industry & Context.
Requires up to 100% travel within the designated regions in Puerto Rico, Must live within the assigned region (North, Metro, Northeast, East or South area), May require alternate Saturdays, Additional hours, including weekends or holidays, may be required, COVID-19 and Influenza vaccination required for patient/member-facing roles
What They're Looking For.
Must Have
Authorization for Medical Care certification issued by the Bureau of Transportation and Other Public Services, Category 4 Driver's License (Chauffer’s license) in good standing, Certificate of Law 300, Current National CPR Foundation Cardiopulmonary Resuscitation (CPR) certification or obtained within 15 days of hire
Nice to Have
High school diploma/GED, Associate degree in an area related to health, 1 year of related customer service experience, Experience working with geriatric population, Experience handling electronic equipment such as mobile phones and applications
What You'll Do.
Drive members/patients back and forth to their health service centers
Contact the affiliate to confirm the coordinated service
Contact the member to report they are near the pickup location
Follow up on the service provided
making changes in the status of services in the platform
Drive long distances more than 3 days a week
How You'll Work.
Communication Scope
Communication skills
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