Harborview Medical Center
healthcare
PatientServicesSpecialist3
“Patient Services Specialist 3 at Harborview Medical Center. Skills: scheduling patients, process improvement, Epic troubleshooting, training new staff. Schedule patients focusing on patient safety and reducing the likelihood of medical health errors. Participate in process improvement projects”
What You'll Achieve.
reducing the likelihood of medical health errors; day-to-day operational goals
Industry & Context.
think critically; troubleshoot Epic errors
What They're Looking For.
Must Have
High school graduation or equivalent, Two years Patient Services Specialist 2 experience
What You'll Do.
Schedule patients focusing on patient safety and reducing the likelihood of medical health errors
Participate in process improvement projects
scheduling appointments for accuracy of order placement
referral completion and resource selection
Act as a subject expert for the department scheduling model
and troubleshoot Epic errors for the team
Function proficiently within the team to assist with training of new staff and act as go team resource
Support team Lead in day-to-day operational goals
Respond to patient's need and concerns as appropriate maintaining Patient First mentality
How You'll Work.
Team & Collaboration
Function proficiently within the team to assist with training of new staff and act as go team resource; Support team Lead in day-to-day operational goals
Process & Methodology
process improvement projects
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