Harborview Radiology Administration
PatientServicesSpecialist2
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Patient Services Specialist 2 at Harborview Radiology Administration. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging. Scheduling provider and ancillary service appointments”
What You'll Achieve.
prioritize patient satisfaction; exceptional care delivery
What They're Looking For.
Must Have
High school graduation or equivalent, One year of healthcare, administrative, or customer service experience
What You'll Do.
and patients with an efficient system of internal and external communications
including phone answering and call triaging
Scheduling provider and ancillary service appointments
Obtaining patient demographic
and clinical information
Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
Other duties as requested
How You'll Work.
Team & Collaboration
Partnering with all members of the clinic team
Communication Scope
phone answering; call triaging
Full Job Description
**Job Description** **Harborview Medical Center - Radiology Services** has an outstanding opportunity for a **Patient Services Specialist 2.** **WORK SCHEDULE** * Full-time, 100% FTE (40 hours per week) * Day Shift * Mondays- Fridays 11:00am- 7:30pm **POSITION HIGHLIGHTS** * Conveniently located near public transportation * Make a difference for the patients and employees we serve * Opportunity to provide career growth **PRIMARY JOB RESPONSIBILITIES** * Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging * Scheduling provider and ancillary service appointments * Obtaining patient demographic, financial, and clinical information * Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery * Other duties as requested **REQUIREMENTS** * High school graduation or equivalent * AND * One year of healthcare, administrative, or customer service experience * OR * An equivalent combination of education/experience **ABOUT HARBORVIEW MEDICAL CENTER** As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. [**Challenge. Collaboration. Compassion.**](https://urldefense.com/v3/__https://www.uwmedicine.org/about/career-opportunities/harborview-medical-center__;!!K-Hz7m0
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