Corewell Health

healthcare

PatientServicesRepresentativeUrology

Grand Rapids, Michigan, United States FULL TIME Remote Friendly
The Brief

“Patient Services Representative Urology at Corewell Health. Skills: patient registration, appointment scheduling, insurance authorization, EMR/EHR management. complex patient/customer problem solving. registering patients in treatment rooms”

What You'll Achieve.

delivering top-notch healthcare service to our patients; make a real difference in the lives of those we serve; improve health, instill humanity and inspire hope

Industry & Context.

healthcare
Problems you'll solve

complex patient/customer problem solving; high level discernment

Eligibility Requirements

MMR vaccine requirement, Varicella vaccine requirement, Tdap vaccine requirement, Influenza vaccine requirement

What They're Looking For.

Must Have

2 year of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related fields

What You'll Do.

complex patient/customer problem solving

registering patients in treatment rooms

assists with patient check-out

schedules patient appointments

schedules incoming/outgoing referrals

schedules in office procedures

maintains and modifies provider navigates

reconciles multidepartment deposit

obtains insurance authorizations

verifies that prior authorization has been

assists with retroactive insurance denials/appeals

complex EMR/EHR scanning

Right Fax faxing and uploading to EPIC

assists with training new team members utilizing standard work

perform the role of Patient Services Representative

Associate when necessary

actively participates in safety initiatives and risk mitigating measures

completes all position and unit safety related competencies and requirements on a timely basis

How You'll Work.

Team & Collaboration

work as part of a team; Assists with training new team members utilizing standard work; interconnected, collaborative culture

Free ATS check

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