Our Orthopedic Team
healthcare
PatientServicesRepresentativeReferrals
“Patient Services Representative Referrals at Our Orthopedic Team. Skills: patient access, care coordination, managing incoming referrals, scheduling appointments, connecting patients to appropriate provider and level of care. complex patient/customer problem solving. high level discernment when registering patients in treatment rooms”
What You'll Achieve.
timely and efficient manner; promoting exceptional patient experience; operational excellence; accurate scheduling practices; support quality, compliance, patient safety and access goals
Industry & Context.
critical thinking; complex patient/customer problem solving; high level discernment
What They're Looking For.
Must Have
High School Diploma or equivalent, 2 year of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related fields
What You'll Do.
complex patient/customer problem solving
high level discernment when registering patients in treatment rooms
assists with patient check-out
schedules patient appointments
incoming/outgoing referrals
maintains and modifies provider navigates external patient referral reconciles multidepartment deposit
obtains insurance authorizations and/or verifies that prior authorization has been assists with retroactive insurance denials/appeals
complex EMR/EHR scanning and Right Fax faxing and uploading to EPIC
assists with training new team members utilizing standard work
performs other duties as assigned
How You'll Work.
Team & Collaboration
cross-functional coordination; work collaboratively within standardized workflows; support quality, compliance, patient safety and access goals
Communication Scope
communication skills
Applying for this Patient Services Representative Referrals role?
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