Sutter Health
PatientServicesRepresentativeII,ComputedTomography
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“Patient Services Representative II, Computed Tomography at Sutter Health. Skills: patient services, scheduling appointments, updating Electronic Health record, collecting payments. Serves as the first point of contact. Greets and checks-in patients”
What You'll Achieve.
achieve departmental and corporate objectives
Industry & Context.
Identify, evaluate and resolve standard problems
Limited Term position - 26 weeks, Rotating Weekends
What They're Looking For.
Must Have
1 year of recent relevant experience, HS Diploma or equivalent education/experience
What You'll Do.
Serves as the first point of contact
Greets and checks-in patients
schedules appointments
updates Electronic Health record
Facilitates intake procedures
completion of healthcare and insurance forms
collecting payments for services
Gains confidence and cooperation
Adheres to all organizational regulations
Adheres to all local/state/federal regulations
Adheres to all policies
Adheres to all procedures
delivering optimal patient care
performing specific tasks
How You'll Work.
Team & Collaboration
Build collaborate relationships with peers and other staff members
Communication Scope
written and verbal communications skills
Full Job Description
We are so glad you are interested in joining Sutter Health! **Organization:** SMF-Sutter Med Foundation - West **Position Overview:** ** This is a Limited Term position - 26 weeks ** Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department. **Job Description** : **EDUCATION:** _Equivalent experience will be accepted in lieu of the required degree or diploma._ * HS Diploma or equivalent education/experience **TYPICAL EXPERIENCE:** * 1 year of recent relevant experience. **SKILLS AND KNOWLEDGE:** * Basic knowledge of insurance policies and procedures, as well as patient billing. * Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. * Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel. * Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines. * General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook). * Prioritize assignments and work within standardized policies and proce
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