PhyNet Dermatology LLC

healthcare

PatientServicesRepresentativeFrontDesk

$0–0k Seal Beach, California, United States
The Brief

“Patient Services Representative - Front Desk at PhyNet Dermatology LLC. Skills: Patient Services, Front Desk Operations, Customer Service, Scheduling, Call Coordination. Manage registration, appointment scheduling, and clinical call coordination. Greet patients warmly and professionally upon arrival”

What You'll Achieve.

seamless patient care; operational efficiency; exceptional patient experience; timely and precise resolution of patient inquiries; positive first impression; maintain service excellence and satisfaction; uninterrupted patient care; enhance the efficiency and effectiveness of healthcare operations

Industry & Context.

healthcare
Problems you'll solve

problem solving

Eligibility Requirements

reach with hands and arms, climb stairs, balance, stoop, kneel, bend, crouch, crawl, lift, push, pull, or move up to 20 pounds, Close vision, distance vision, color vision, peripheral vision, depth perception, ability to adjust focus

What You'll Do.

appointment scheduling

and clinical call coordination

Greet patients warmly and professionally upon arrival

Manage patient registration and appointment scheduling with the highest level of customer service

Accurately triage and route clinical calls to the appropriate departments or personnel

Support patients in completing required forms and paperwork

and inviting work area and lobby

Identify and escalate patient concerns to the appropriate team members or departments

Meet or exceed departmental productivity benchmarks

Accurately enter referral information

manage patient records

and ensure that all medical charts are up-to-date and readily accessible

Perform other tasks as assigned by the supervisor

How You'll Work.

Team & Collaboration

team collaboration

Communication Scope

communication

Free ATS check

Applying for this Patient Services Representative - Front Desk role?

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