Corewell Health
Healthcare
PatientServicesRepresentative
“Patient Services Representative at Corewell Health. Skills: registration, concierge services, clerical services, patient/customer problem solving, scheduling patient appointments, referrals, medical record review, insurance authorizations, prior authorization, retroactive insurance denials/appeals, scanning, faxing, uploading. complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms. Performs administrative functions, including, but ”
What You'll Achieve.
delivering top-notch healthcare service to our patients; make a real difference in the lives of those we serve; improve health, instill humanity and inspire hope
Industry & Context.
complex patient/customer problem solving; high level discernment
MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category
What They're Looking For.
Must Have
High School Diploma or equivalent, 2 year of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related fields
What You'll Do.
complex patient/customer problem solving
including high level discernment when registering patients in treatment rooms
Performs administrative functions
but not limited to: assists with patient check-out; schedules patient appointments
incoming/outgoing referrals
including medical record review of incoming maintains and modifies provider navigates external patient referral reconciles multidepartment deposit
Obtains insurance authorizations and/or verifies that prior authorization has been assists with retroactive insurance denials/appeals
Responsible for complex EMR/EHR scanning and Right Fax faxing and uploading to EPIC
Assists with training new team members utilizing standard work
Ability to perform the role of Patient Services Representative
Associate when necessary
Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis
Performs other duties as assigned
How You'll Work.
Team & Collaboration
work as part of a team; Assists with training new team members utilizing standard work; collaborators
Applying for this Patient Services Representative role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Corewell Health?
Real rants from real employees. Read before you apply.