Avera
PatientServicesRepresentative
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“Patient Services Representative at Avera. Welcome patients, check them in. Complete registration”
What They're Looking For.
Must Have
High School or GED Equivalent or 1-3 months related experience and/or or equivalent combination of education and experience, visual acuity adequate to perform position duties, ability to communicate effectively with others, hear, understand and distinguish speech and other sounds
What You'll Do.
Complete registration
Verify demographics and insurance
Collect service payments
Perform insurance verifications and authorizations
Get consent and waiver forms signed
Scan pertinent information into patient's record
Answer and address calls
Maintain computer appointment scheduling
Follow office scheduling policies
Expedite delivery of care
Serve patients in a friendly
Direct patients to ancillary services
How You'll Work.
Team & Collaboration
Be part of a multidisciplinary team; Work effectively in a team environment; Coordinate work flow with other team members
Communication Scope
communicate effectively with others; hear, understand and distinguish speech and other sounds
Full Job Description
**Location:** Avera 69th & Cliff Clinic **Worker Type:** Regular **Work Shift:** Day Shift (United States of America) **Pay Range:** _The pay range for this position is listed below. Actual pay rate dependent upon experience._ $18.00 - $23.25 **Position Highlights** Clinic Hours: Monday - Friday, 7:30 AM - 4:00 PM or 8:00 AM - 5:00 PM **You Belong at Avera** **Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.** **A Brief Overview** Works in the various reception areas throughout the Clinic and is responsible for helping the patients to access the Clinic's system for care. **What you will do ** * Welcomes patients, checking them in and completing registration which includes verifying demographics, insurance and collection of any service payments. * Responsible for insurance verifications, authorizations and getting consent and waiver forms signed as appropriate. * Responsible for scanning all pertinent information into the patient’s record. * Answers and addresses calls, messages and/or faxes, routing them to appropriate individuals/departments if needed. * Maintains computer appointment scheduling and follows office scheduling policies/parameters. * Expedites delivery of care by coordinating nurse, physician, and patient time. Acts as public relations agent for the physicians by serving the patients in a friendly, efficient manner. Directs patients to ancillary services as needed. **Essential Qualifications** The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perfor
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