Corewell Health
Healthcare
PatientServicesRepresentativeAssociate
Neural analysis suggests this role is
optimal for Entry candidates.
“Patient Services Representative Associate at Corewell Health. Skills: patient registration, scheduling, medical records maintenance. Serves as a concierge - greets and communicates with patients or visitors.. Performs clerical functions, including, but not limited to: answers practice phone schedules patient appointments using a decision tree where orders generates patient processes/sorts mail and supply deliveries, and processes registration reports.”
Industry & Context.
MMR vaccine requirement, Varicella vaccine requirement, Tdap vaccine requirement, Influenza vaccine requirement
What They're Looking For.
Must Have
High School Diploma or equivalent, 1 year of relevant experience In insurance billing, access management, patient financial services, electronic health records, lab service support or other related fields.
What You'll Do.
Serves as a concierge - greets and communicates with patients or visitors.
Performs clerical functions
but not limited to: answers practice phone schedules patient appointments using a decision tree where orders generates patient processes/sorts mail and supply deliveries
and processes registration reports.
Responsible for identifying and reminding patients of health maintenance gaps.
Documents patient phone calls in EHR for call routing / resolution.
Performs patient registration and check-in
confirms patient demographic and insurance assists patients with self-registration and arrival.
Performs patient check-out: schedules follow-up appointments or confirms future appointments.
Maintains patient medical records according to uploads Right Fax documents into EPIC.
Responsible for basic EMR/EHR scanning.
Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
Performs other duties as assigned.
How You'll Work.
Team & Collaboration
work as part of a team
Communication Scope
greets and communicates with patients or visitors
Full Job Description
## Shift and status Part time position with variable hours, 6:45 a.m. to 5:00 p.m., 8:00 a.m. to 1:00 p.m., 6:45 a.m. to 1:00 p.m. ## Job Summary As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve. ## Essential Functions * Serves as a concierge - greets and communicates with patients or visitors. * Performs clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and processes registration reports. Responsible for identifying and reminding patients of health maintenance gaps. Documents patient phone calls in EHR for call routing / resolution. * Performs patient registration and check-in, confirms patient demographic and insurance information; assists patients with self-registration and arrival. Performs patient check-out: schedules follow-up appointments or confirms future appointments. * Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR/EHR scanning. * Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit * safety related competencies and requirements on a timely basis. * Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. * Performs other duties as assigned. ## Qualifications Required * High School Diploma or equivalent * 1 year of relevant experience In insurance billing, access management, patient financial services, electronic hea
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