PatientServicesManager

_**Patient Services Manager**_ _**Guilford Hospital | Customer | Permanent | Full time |**_ _**Up to £42,000 per annum depending on experience**_ _**37.5 hours per week** _ Nuffield Health is the UK’s largest Healthcare Charity. From our innovative healthcare and leisure facilities to our community access programmes, we’re committed to building a healthier nation. Inside our award-winning hospitals, this starts with commitment to quality and the highest standards of patient care. It starts with you. As a highly valued member of the hospital management team, responsible for our great administration teams across the hospital. Your direct reports will have the day-to-day management of our support services such as reception and business administration. You will work with them to deliver an even better patient journey, helping us work more efficiently and collaboratively with colleagues across the hospital including clinical teams. You'll bring excellent organizational and analytical skills, paired with strong communication and interpersonal abilities that support effective team leadership. With experience in patient management systems, databases, and Excel, you'll be confident assessing current processes and driving continuous improvement. Your background in customer-focused environments and implementing new software systems will be an asset, while your proactive approach to personal development—and your commitment to supporting others through coaching and mentoring—will help foster a culture of growth, accuracy, and efficiency across the team. **As our Patient Services Manager you will also:** * Develop positive and effective working relationships with consultants to ensure accurate and timely communication of information concerning clinical governance, risk management, quality assurance. * Organise and maintains knowledge within patient information systems / resources using agreed methods * Help and support the integration of new patient systems/processes across the a