Fresenius Medical Care

PatientServicesCoordinator

Brooklyn, New York, United States FULL TIME
The Brief

“Patient Services Coordinator at Fresenius Medical Care. Skills: scheduling, patient communication, medical records management, insurance verification, billing procedures. coordinates scheduling. pre-procedure communication”

What You'll Achieve.

assure reporting accuracy

Industry & Context.

Eligibility Requirements

May be exposed to infectious and contagious diseases/materials, Day to day work includes desk and computer work and interaction with patients facility staff and physicians

What They're Looking For.

Must Have

1 – 2 years’ related experience preferably in a medical setting with insurance billing, Proficient in the use of computers and related software such as Microsoft Office is necessary, Excellent communication skills – verbal and written, Ability to handle several tasks simultaneously, Ability to adapt to supporting software applications

Nice to Have

Associate Degree or higher preferred

What You'll Do.

coordinates scheduling

pre-procedure communication

medical record documents

EMR demographic data entry requirements for payers and Revenue Cycle

answers multi-line telephone and fax

Schedule and input all appointments scheduling module in a timely and efficient manner

Assure all pre-procedure/preoperative activities are scheduled or completed

Manages patient cancellations center cancellations (e. g. equipment issues) and additions to schedule in accordance to center scheduling parameters

Print patient schedule and pull patient charts daily

Facilitates the admission process by professionally greeting all patients and visitors and obtain patient identification and insurance information to initiate admissions process

Assemble file and maintain patient medical records and financial records in a confidential and secure manner

Complete front-end process of billing procedure ensuring all information is entered into the computer registration module

Performs Insurance Verification process and completes all required processes for prior authorizations or other actions required by payor

Assist with patient transportation if the patient qualifies per the Company Transportation Policy

Ensure appropriate signatures are included on all necessary chart and admissions data in accordance with FMCNA policies and procedures

Ensure accuracy when scanning and filing documents and completes within 24 hours of completed visit including physician reports to referral sources

Communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately

Perform daily encounter checks to assure reporting accuracy

Coordinates collection processing maintenance storage retrieval documentation and distribution of medical records per policy and procedure

Assures documentation of logs of medical record release

Provides information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy

Oversees the materials going in and out of the office including inventory shipments and deliveries

How You'll Work.

Team & Collaboration

interaction with patients facility staff and physicians; Communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties

Communication Scope

Excellent communication skills – verbal and written

Free ATS check

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