Centerwell Home Health
Healthcare
PatientServicesCoordinator
“Patient Services Coordinator at Centerwell Home Health. Skills: Scheduling, Care coordination. Manage patient schedules. Edit schedules for sick agents”
Industry & Context.
On-call rotation
What They're Looking For.
Must Have
1 year of home health experience
Nice to Have
Prior packet review / QI experience, Coding certification
What You'll Do.
Manage patient schedules
Edit schedules for sick agents
Reassign patients timely
Update agent unavailability
Initiate infection control forms
Send infection report to HRD
Receive calls from field staff
Assist with case conferences
Refer clinical questions to Branch Director
Maintain client hospitalization log
Enter coordination notes
Send electronic log to staff
Complete requested schedule
Ensure staff are scheduled for visits
Schedule discharge visit
Schedule TIF OASIS collection visits
Delete remaining schedule
Reschedule declined visits
Reschedule missed visits
Process reassigned visits
Process rescheduled visits
Ensure supervisory visits are scheduled
Run scheduling reports
Prepare weekly Agent Schedules
Perform initial review of weekly schedule
Forward schedule to Branch Director
Verify visit paper notes
Assist with internal transfer of patients
Assess lab reports for normality
Fax lab reports to doctor
Make copy of lab report for Case Manager
Route lab reports to Medical Records
Initiate Employee Infection Reports
Initiate Patient Infection Reports
Perform patient visits
Participate in on-call rotation
How You'll Work.
Team & Collaboration
Field staff; Patients; Physicians; Office staff; Sales staff; Branch Director
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