Nuffield Health
healthcare
PatientServicesAdministrator
“Patient Services Administrator at Nuffield Health. Skills: administrative support, customer service, data management. Provide administrative support across a range of areas, including customer facing environments.. ensure the work within this complex area of administration and support, meets all required standards and timescales.”
What You'll Achieve.
play your part in building a healthier nation; providing excellent customer service
Industry & Context.
ability to manage, appraise and interpret the right data; Flexibility and ability to organise own workload and work within a reasonable timescale.
What They're Looking For.
Must Have
Administration and keyboard skills
Nice to Have
previous experience of working in customer service environment, NVQ Level 2 in Business and Administration or equivalent, Good IT and keyboard skills, experience within an administrative or customer facing environment, experience within a Hospital/Healthcare environment, experience of delivering a great service
What You'll Do.
Provide administrative support across a range of areas
including customer facing environments.
ensure the work within this complex area of administration and support
meets all required standards and timescales.
Following GDPR policies and meeting CQC requirements.
or queries raised efficiently and effectively
escalating appropriately where necessary.
prepare invoices and contact patients for payments prior to their procedures.
ensure all data/information is entered
maintained and presented accurately and efficiently using the appropriate electronic or manual system and format.
manage and maintain accurate records and databases.
How You'll Work.
Team & Collaboration
Interact with Consultants, patients, and colleagues
Communication Scope
excellent telephone manner; confident and customer focused communicator
Applying for this Patient Services Administrator role?
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