Atrius Health
Healthcare
PatientServiceRepresentativeI
“Patient Service Representative I at Atrius Health. Skills: Customer service, Patient care support. Receive incoming calls and inquiries. Assist patients in care management”
Industry & Context.
Problem solving
Massachusetts Residents Only, On-site training required
What They're Looking For.
Must Have
High School diploma or equivalency, EPIC/ registration system experience, Reliable high-speed home internet, Computer experience required, Ability to use word processing and spreadsheet programs, Electronic medical record (EMR) experience or aptitude
Nice to Have
Bachelor's or non-clinical degree with healthcare interest, One year in clinical or customer service setting, High-volume call center experience
What You'll Do.
Receive incoming calls and inquiries
Assist patients in care management
Support interdisciplinary care delivery
Provide extraordinary customer service
Solve patient problems
Strengthen patient/clinician relationship
Ensure improve patient access
Ensure patient understanding
How You'll Work.
Team & Collaboration
Interdisciplinary coordinated care delivery model; Collaborative value-based philosophy
Communication Scope
Clear verbal communication; Clear written communication
Applying for this Patient Service Representative I role?
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How to Apply on Taleo (Oracle)
- Taleo is older software — paste plain text resume content to avoid formatting issues.
- Avoid special characters, tables, and columns in your resume for this ATS.
- The application may time out on inactivity — copy your answers to a text editor as backup.
ANONYMOUS · UNFILTERED
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