Patient Service Representative Float
PatientServiceRepresentativeFloatClinic
“Patient Service Representative Float - Clinic at Patient Service Representative Float. Skills: customer service, communication, interpersonal ability, computer skills, keyboarding/data entry, organizational skills, attention to detail, accuracy. Greets patients and visitors and responds to routine requests for information.. Answers telephone, screens calls, and takes messages.”
What You'll Achieve.
ensure they are cared for in the most efficient and courteous manner
Industry & Context.
Identifies, reports, and resolves problems regarding registration to appropriate individuals and departments.
Must be able to sit for extended periods of time., Operates all equipment necessary to perform the job., travel to multiple locations, float pay premium
What They're Looking For.
Must Have
High School Graduate
What You'll Do.
Greets patients and visitors and responds to routine requests for information.
Registers obtains demographic and insurance verifies insurance coverage
and previous posts payments and updates demographic and insurance information.
Schedules patient appointments and coordinates cancellations
and additions to schedules.
detailed information regarding test preparations
time patient to arrive
and any other directional information needed by patient.
financial responsibility and other data when changes or additions occur
and communicates to patient as appropriate.
Ensures insurance and patient information obtained is complete and accurate
applying acquired knowledge of government and third party payer requirements.
and resolves problems regarding registration to appropriate individuals and departments.
Monitors patient flow to ensure they are cared for in the most efficient and courteous manner.
Offers various assistance to patients to include: arranging transportation needs
Performs visit closure including checking out patients after visit
scheduling follow-up appointments
and providing patients with a visit summary.
and/or deliver patient information and/or records
and completes required forms/documentation.
How You'll Work.
Communication Scope
Excellent communication (written and verbal); interpersonal ability to effectively communicate with a variety of patients, staff and physicians
Applying for this Patient Service Representative Float - Clinic role?
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