Values Growth
Healthcare
PatientServiceRepresentative
“Patient Service Representative at Values Growth. Skills: Customer service, Patient registration, Patient communication. Provide courteous connections with patients. Resolve patient needs”
What You'll Achieve.
Deliver highest customer satisfaction; Ensure superior customer experience
Industry & Context.
Identifying patient needs; Resolving patient needs
Standing for long periods, Lifting supplies, Assist patients into/out of clinic
What They're Looking For.
Must Have
Six months customer service experience, Basic computer skills, Professional manner, Interpersonal skills, Communication skills, Ability to work collaboratively, Ability to protect privacy
Nice to Have
One year customer service experience, Billing and collections experience, Computer literacy in EMR, High school diploma or GED, Multilingual
What You'll Do.
Provide courteous connections with patients
Resolve patient needs
Document phone calls accurately
Schedule patient appointments
Obtain copies of insurance cards
Verify insurance coordination
Assist patients in completing forms
Scan necessary paperwork
Educate patient on financial assistance
Request payments from patients
Stay current on role updates
How You'll Work.
Team & Collaboration
Collaborate with caregivers
Communication Scope
Verbal communication; Hear and understand
Applying for this Patient Service Representative role?
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ANONYMOUS · UNFILTERED
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