Values Growth
Healthcare
PatientServiceRepresentative
“Patient Service Representative at Values Growth. Skills: Customer satisfaction, Patient registration, Appointment scheduling. Provide courteous connections with patients. Resolve patient needs”
What You'll Achieve.
Deliver highest customer satisfaction; Deliver highest patient satisfaction
Industry & Context.
Identify patient needs; Resolve patient needs
Standing for long periods, Lifting supplies, Assist patients into/out of clinic
What They're Looking For.
Must Have
Six months customer service experience, Basic computer skills, Professional manner, Interpersonal skills, Communication skills, Ability to work collaboratively, Ability to protect privacy
Nice to Have
One year customer service experience, Billing and collections experience, Computer literacy in EMR, High school diploma or GED, Multilingual
What You'll Do.
Provide courteous connections with patients
Resolve patient needs
Document phone calls accurately
Schedule patient appointments
Obtain insurance cards
Obtain signatures on forms
Verify insurance information
Assist patients in completing forms
Scan necessary paperwork
Educate patient on financial assistance
Request payments from patients
How You'll Work.
Team & Collaboration
Collaborate with caregivers
Communication Scope
Professional communication
Applying for this Patient Service Representative role?
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ANONYMOUS · UNFILTERED
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