Atrium Health Corporate
Healthcare
PatientServiceRepresentative
“Patient Service Representative at Atrium Health Corporate. Skills: Patient registration, Insurance verification, Customer service. Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services.. Verifies insurance coverage and obtains authorization for all services that requires authorization, pre-certification, and/or referral.”
Industry & Context.
Frequently requires walking from different areas., Must be able to push a wheelchair with patient in it and maneuver through doors, up/down ramps and elevators., Must be able to respond quickly to medical STATS and emergencies., Requires sitting frequently., Must be able to lift 20-50 pounds occasionally., Works in a fast-paced environment with numerous interruptions.
What They're Looking For.
Must Have
Accurate spelling and attention to detail required, Must be able to key 40 wpm, Excellent communication skills and customer services skills required
Nice to Have
Bachelor's Degree preferred, Knowledge of patient registration, insurance, and hospital billing preferred, Medical terminology knowledge and understanding of third party reimbursement preferred
What You'll Do.
Registers or Pre-registers all scheduled patients for admission
partial hospitalization
and outpatient services.
Verifies insurance coverage and obtains authorization for all services that requires authorization
Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged.
Requests upfront payment of deposits from responsible party.
Updates schedule for cancellations
and other changes on an ongoing basis.
How You'll Work.
Communication Scope
Excellent communication skills
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