The Safety Of Our Employees And Applicants
Healthcare
PatientServiceRep/SurgicalScheduler
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Patient Service Rep/Surgical Scheduler at The Safety Of Our Employees And Applicants. Skills: Patient service, Surgical scheduling, Medical terminology. Greet patients and family. Schedule patient appointments”
Industry & Context.
Commute to satellite offices
What They're Looking For.
Must Have
High School Graduate or GED, Ability to communicate in English, Accurate computer data entry skills, Ability to organize and perform multiple tasks
Nice to Have
Associate Degree preferred, Previous PSR experience preferred, Previous office experience preferred, Knowledge of medical office and terminology preferred, Experience with Standard Office Technology in a Window based environment preferred, Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred
What You'll Do.
Greet patients and family
Schedule patient appointments
Schedule hospital admissions
Schedule ambulatory admissions
Take accurate messages
Schedule future appointments
Complete physician orders
Prepare charts for new patients
Convert temporary to permanent record
Request medical records
Prepare charts for physician
Print medical records information
Reconcile encounters daily
Monitor supply inventory
Complete requisitions for supplies
Complete requisitions for forms
Complete requisitions for equipment
Complete requisitions for services
Perform clerical duties
Obtain patient information
Verify patient information
Update patient information
Maintain patient confidentiality
Complete necessary forms
Respect patient rights
Establish positive working relationship
Maintain positive working relationship
Protect patient privacy
Protect employee privacy
Protect patient confidentiality
Protect employee confidentiality
Communicate problems to Nurse Manager
Communicate equipment concerns to Nurse Manager
Communicate issues to Nurse Manager
Arrange specialty equipment
Arrange specialty services
Interact with outside vendors
Interact with contracted services
Submit documents for hospital
Collect pre-admission testing data
Maintain office supplies
Maintain office equipment
Provide training to staff
Log surgical procedures
Maintain scheduling system
Reschedule procedures
Alleviate patient anxiety
Communicate with peers
Communicate repair orders
Increase physician productivity
Understand fire safety procedures
Understand emergency procedures
How You'll Work.
Team & Collaboration
Working relationship with physicians; Working relationship with nursing staff
Full Job Description
# _**About Our Company**_ We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies [Village Medical](https://www.villagemedical.com/), [Village Medical at Home](https://www.villagemedical.com/village-medical-at-home), [Summit Health](https://www.summithealth.com/), [CityMD](https://www.citymd.com/), and [Starling Physicians](https://www.starlingphysicians.com/). When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. **Please Note:** We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. # _**Job Description**_ **Essential Job Functions:** * Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures. Ensure appropriate action was taken in a timely manner. * Answer the telephone promptly and dealing with callers needs imperiously. Directs all calls appropriately, takes an accurate message and delivers to the appropriate individual. Demonstrates appropriate telephone etiquette. * Schedules future appointments, tests, and completes referrals as ordered by the physician. * Maintains communication resources, i.e. on-call schedule, MD phone numbers and beeper numbers. * Prepares charts for new patients assuring all required forms are placed appro
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