PatientServiceAssistance

**PRIMARY PURPOSE OF THE ROLE** * To provide support to the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect patient care. * Functions as a team member, promoting the values, missions and goals of the clinic and company, constantly working towards their achievement. **Key Responsibilities:** * Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care. * Ensures cleanliness and neatness of patient’s environment and stock room * Ensures cleaning of the Isolation rooms is done when required. * Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures * Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering * Serves, distributes and collects patient / visitors’ meals and refreshments * Arranges patient transport from Dialysis treatment * Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic * Monitors consumable stores and orders stock as required * Confirms delivery of stock, checks inventory and documentation * Performs stocktake when requested * Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste * Orders and pack away linen * Assist in the collection of blood samples by pathology lab, help spin blood before collection * Participates in Quality Improvements activities as required by the Dialysis Clinic Manager * Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28). * Engages in internal and external in-service activities to enhance / maintain skills and knowledge. **Competencies (attitude, skills, typical qualifications & experience)** Essential: * Demonstrated organizational and problem-solving skil