WFBMG University Group Practice
PatientSchedulingCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Patient Scheduling Coordinator at WFBMG University Group Practice. Skills: Patient Scheduling, Clinical Appointment Scheduling, Laboratory and Diagnostic Testing Coordination, Interdepartmental Coordination, Patient Chart Preparation, Issue Resolution, Medical Coding, Surgery Coordination, Financial Duties, Customer Service. Schedules clinical appointments for new and returning patients. Coordinates extensive laboratory work and diagnostic testing for patients”
What You'll Achieve.
maintain accuracy standards; promote a cooperative work and patient care environment; assure that all necessary tests are performed and paperwork is complete; Assures that each patient's chart is fully prepared prior to the visit; Assures that patient has all necessary information; fulfill compliance requirements
Industry & Context.
Makes daily judgments over the telephone as to the timeframe in which patients should be seen based on experience and the examination of patient charts; Initiates and facilitates the resolution of patient issues and complaints
BCLS required within 30 days of hire, Ability to function independently in an intensive clinical setting, Ability to perform multiple tasks simultaneously, 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum
What They're Looking For.
Must Have
High school diploma or GED equivalent and three years clerical experience, six months of which must be at Patient Scheduling Coordinator level or equivalent, Must complete certification program and maintain accuracy standards, BCLS required within 30 days of hire, Data entry accuracy of 5000 kph with 3% or less error rate, Ability to function independently in an intensive clinical setting, Ability to perform multiple tasks simultaneously
Nice to Have
Knowledge of third party payor requirements and basic knowledge of ICD-9 and CPT coding or willingness to complete these courses upon employment
What You'll Do.
Schedules clinical appointments for new and returning patients
Coordinates extensive laboratory work and diagnostic testing for patients
Makes daily judgments over the telephone as to the timeframe in which patients should be seen
Performs complex coordination among WFUHS physicians
and outside testing laboratories
Coordinates testing for inpatients
Assures that each patient's chart is fully prepared prior to the visit
Answers inquiries concerning clinic policies and procedures
Initiates and facilitates the resolution of patient issues and complaints
Processes transaction editing system (TES) files
Performs medical coding as needed
Coordinates surgeries
Performs financial duties
Complete required educational programs to remain current on job responsibilities and fulfill compliance requirements
Successfully completes the WFUP Certification Program
Attends and participates in the development of the WFUP Clinical Operations Departmental meetings regularly
How You'll Work.
Team & Collaboration
cross-functional coordination; coordination among WFUHS physicians, external physicians, patients, nurses, and outside testing laboratories; utilizing other Medical Center professionals as needed; Assists in the training of less experienced personnel; Attends and participates in the development of the WFUP Clinical Operations Departmental meetings regularly
Communication Scope
excellent customer service skills; Answers inquiries concerning clinic policies and procedures; Provides assistance to patients regarding billing questions
Full Job Description
**Department:** 02050 WFBMG University Group Practice: WFBMC Main - Cardiology **Status:** Full time **Benefits Eligible:** Yes **Hou****rs Per Week:** 40 **Schedule Details/Additional Information:** Monday - Friday, 8am - 5pm **Pay Range** $20.40 - $30.60 **EDUCATION/EXPERIENCE:** High school diploma or GED equivalent and three years clerical experience, six months of which must be at Patient Scheduling Coordinator level or equivalent. **LICENSURE, CERTIFICATION, and/or REGISTRATION:** Must complete certification program and maintain accuracy standards. BCLS required within 30 days of hire. **ESSENTIAL FUNCTIONS** : 1\. Schedules clinical appointments for new and returning patients with independent judgment and discretion to priority using the IDX system. Follows Clinical Operations standards to promote a cooperative work and patient care environment. 2\. Coordinates extensive laboratory work and diagnostic testing for patients using LastWord, NotesLink, Logician, etc., or manual lab slips; anticipates necessary lab work and testing based on knowledge of patient needs. 3\. Makes daily judgments over the telephone as to the timeframe in which patients should be seen based on experience and the examination of patient charts. 4\. Performs complex coordination among WFUHS physicians, external physicians, patients, nurses, and outside testing laboratories to assure that all necessary tests are performed and paperwork is complete. Coordinates departmental consult service as directed. 5\. Coordinates testing for inpatients, using judgment and discretion as to the seriousness of condition to properly plan for transportation, timeframe of tests, and types of test performed. 6\. Assures that each patient's chart is fully prepared prior to the visit, including chart work-up. 7\. Answers inquiries concerning clinic policies and procedures. Initiates and facilitates the resolution of patient issues and complaints utilizing other Medical Center professionals as needed. Practices
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