West Cancer Center

Healthcare

PatientSchedulingCoordinator

$37–48k ~AI est. Germantown, Tennessee, United States FULL TIME
The Brief

“Patient Scheduling Coordinator at West Cancer Center. Skills: Patient scheduling, Coordination of care, Administrative support. Greet patients and representatives. Verify and update demographic and insurance information”

Industry & Context.

Healthcare
Problems you'll solve

Problem-solving skills; Sound judgment

What They're Looking For.

Must Have

High school diploma or GED, Six months of related experience

Nice to Have

Experience in insurance verification, Experience in referral processing

What You'll Do.

Greet patients and representatives

Verify and update demographic and insurance information

Schedule office visits

Respond to phone calls and emails

Send out appointment reminders or rescheduling letters

Assist patients with various requests

Resolve scheduling issues

Collaborate with care support

Maintain referral documentation

Support administrative functions

Provide coverage for peers

Maintain confidentiality

Participate in training and orientation of new staff

Attend staff meetings

Maintain timely communication with leadership

How You'll Work.

Team & Collaboration

Care support teams; Leadership

Communication Scope

Verbal communication; Written communication

Free ATS check

Applying for this Patient Scheduling Coordinator role?

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