Medicard
Healthcare
PatientRelationsOfficer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Patient Relations Officer at Medicard. Skills: Clinic operations, Staff supervision, Patient services. Supervise clinic staff. Ensure smooth clinic operations”
What You'll Achieve.
Ensure proper manning at all times
Industry & Context.
What They're Looking For.
Must Have
Graduate of any 4-year allied medical course, At least 2 years work experience in the same capacity, Average verbal and written communications, Computer Literate
What You'll Do.
Supervise clinic staff
Ensure smooth clinic operations
Monitor subordinates daily
Ensure fast and efficient delivery of services
Manage attendance and schedule of subordinates
Ensure proper manning at all times
Attend to prospective clients setting appointments
Provide correct confirmation of appointments
Serve as team leader in monitoring appointments
Train new staff on specific role
Train staff on clinic management system
Perform re-training and coaching of staff
Perform performance evaluation of subordinates
Coordinate with other senior staff
Perform initial investigation of complaints
Perform other related tasks assigned
How You'll Work.
Communication Scope
Verbal communications; Written communications
Full Job Description
**MediCard Phils., Inc.** is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality. **MediCard** now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement. **MediCard** is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy: Supervises all clinic staff under him/her to ensure smooth clinic operations in their assigned sections DUTIES & RESPONSIBILITIES · Daily monitoring of her subordinates. Ensures fast and efficient delivery of services to patients · In charge of the attendance and schedule of his and her subordinates. Ensure they are properly manned at all times. · Ensures all prospective clients or customers setting of appointment through (email, FSC online, landline and cellphone) are properly attended and given with correct confirmation of the appointments officers and PRO for Executive clients. Serves as team leader in monitoring daily distribution of ALL appointments accross regualr schedule of the clinic. · In charge of training new staff on his and her specific role in the clinic regarding SOP and use of clinic management system · Performs re-training and coaching of staff under his/her supervison regularly or as needed · In charge of doing performance evaluation of his/her subordinates for submission to clinic supervisor · Coordinates with other senior staff within the clinic for any endorsemnets as needed · Perform initian inves
Applying for this Patient Relations Officer role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Medicard?
Real rants from real employees. Read before you apply.