R1
Healthcare
PatientRegistrationCustomerServiceRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Patient Registration Customer Service Representative at R1. Skills: Customer service, Patient registration. Register patients efficiently. Answer phones”
Industry & Context.
Open availability required, Holiday availability required, Weekend availability required, Rotating on-call schedule
What They're Looking For.
Must Have
High School Diploma or GED, customer service experience, pass background check, pass drug test, meet vaccination requirements
Nice to Have
Medical experience, Healthcare experience
What You'll Do.
Register patients efficiently
Gather information quickly
Gather information accurately
Navigate insurance plans
Adapt to interruptions
Ease patient concerns
How You'll Work.
Team & Collaboration
Work alongside clinicians; Work alongside emergency staff
Communication Scope
Answer questions
Full Job Description
**Location: LifePoint Marquette General Hospital** **Shift Hours: PRN- part time, work as needed. Open availability required for as needed shifts (day, evening, and overnight availability). Holiday and weekend availability is required. Shifts will range between 8-12 hours. Hours will include a rotating on-call schedule. PRN associates will be cross-trained in multiple departments as needed.** Ready to start a meaningful career in healthcare - even if you’ve never worked in the field before? Join **R1** , the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences. As a **Customer Service Representative** in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. You’ll: * Help patients navigate the registration process * Answer questions with confidence, clarity, and compassion * Gather accurate information quickly in a fast-paced environment * Build trust with patients during moments when they may be scared, confused, or overwhelmed No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career. **Why You’ll Love This Job** _Make a Real Difference_ : Patients lean on you for support and reassurance. You’ll be more than a data collector - you’ll be a calm, helpful presence during stressful times. _Learn Healthcare from the Ground Up_ : From insurance basics to hospital workflows, you’ll gain valuable knowledge and skills that open the
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