VillageMD
PatientReceptionSpecialist
“Patient Reception Specialist at VillageMD. Obtain copies of insurance cards, driver’s licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR. Perform demographic and insurance validation, and inform patients of privacy policies and procedures”
What They're Looking For.
Must Have
High School Diploma/Equivalency required
Nice to Have
Current BLS certification for healthcare providers preferred, Experience in primary care, family practice, internal medicine, urgent care, or ER preferred
What You'll Do.
Obtain copies of insurance cards
and other required appointment documentation and appropriately save them in practice EMR
Perform demographic and insurance validation
and inform patients of privacy policies and procedures
Keep the reception and patient waiting areas clean and organized
Greet all patients and visitors in a professional and welcoming manner
Effectively communicate unexpected schedule delays to patients and assist with patient comfort should delays arise
Collect patient co-payments
reconciliation charges
and outstanding balances upon Check-In as well as submitting batches daily
Schedule patient appointments/follow-up appointments per established policies and procedures
Applying for this Patient Reception Specialist role?
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