PatientNavigator-OrthopedicsClinic

Your job is more than a job. The Patient Navigator coordinates all aspects of the specific assigned clinical service under required supervision. Serves as a liaison with other departments and interfaces with internal and external agencies to include diverse levels of medical and non-medical personnel to ensure that the optimal level of clinical coordination is achieved. Assists patients in navigating clinical services to help in overcoming any barriers that may inhibit access to the services. **_GENERAL DUTIES_** **Assists with patient navigation:** * Assists patients in navigating clinical services provided to help overcome any barriers that may inhibit access to these services. * Assists patients in understanding their diagnosis, treatment options, and the resources available, including educating eligible patients about appropriate clinical research studies and technologies. **Coordinates between patients, departments and care providers:** * Serves as a liaison between patients and all other care providers, departments and vendors. * Coordinates and schedules departmental, informational and general staff and provider meetings. * Follows patients throughout the care continuum, including inpatient admissions, and collaborates with inpatient care management resources. * Establishes processes, driven by community needs assessment, which address health care disparities and barriers to care for patients. * Maintains relationships with internal and external referral sources and agencies to facilitate patient referrals. * Actively collaborates with clinical staff and providers to ensure patients’ engagement & adherence to plan of care. **Scheduling and coordination of care:** * Contacts no-show patients to encourage re-entry either to the clinical service or other clinical provider. * Facilitates timely appointments for consults and support services within established service standards. **Patient education:** * Schedules education sessions in person or by virtual visits,