PatientNavigator

**It 's more than a career, it's a calling.** MO-SSM Health DePaul Hospital - St. Louis **Worker Type:** Regular **Job Summary:** Focuses on engaging and educating in-patients with chronic kidney disease (CKD) and enrolling them in personalized, high-touch care programs, ensuring informed patient choice and connection to the appropriate outpatient dialysis clinic. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES * Meets with each hospitalized patient who has a dialysis order to provide kidney coordination support. Maintains a daily patient list, prioritizes time sensitive discharges, and coordinates next steps to support throughput and discharge efficiency. * Acts as a crucial liaison to help patients understand their condition, manage care, and navigate treatment options in a complex healthcare system, setting up appointments, and removing barriers to care. * Educates patients and families on dialysis options and what to expect, including home dialysis when appropriate. * Coordinates transition-of-care documentation and discharge communication with receiving dialysis providers. * Facilitates outpatient dialysis clinic selection and coordinates follow-up to support a timely, safe discharge. Transmits discharge summaries and other required transition documents to the patient's receiving dialysis clinic. * Partners with case management/social work, inpatient dialysis, nephrology, and bedside teams to ensure continuity of care and focus on maintaining kidney function through education, diet, and lifestyle changes. * Tracks workload and outcomes (e.g., patients seen, new enrollments) and contributes to routine reporting against defined performance metrics. * Maintains HIPAA/privacy compliance and uses secure processes when sharing protected health information with outside facilities. * Works in constant state of alertness and safe manner. * Performs other duties as assigned. EDUCATION * High School diploma/GED or 10 years of work experience EXPERIENCE