Prenuvo
Healthcare
PatientLiaison
“Patient Liaison at Prenuvo. Skills: Customer service, Patient liaison. Welcome patients and visitors. Verify patient identity”
What You'll Achieve.
Foster positive clinical experience; Minimize patient wait times
Industry & Context.
Problem-solving; Decision-making
Stand for extended periods, Flexible schedule, Background check
What They're Looking For.
Must Have
1+ year customer service experience, Available to work varied hours, Available to cover shifts within 45-minute notice, Legally authorized to work in US, Must not require employer sponsorship
Nice to Have
Experience in healthcare, Experience in hospitality, Experience in MedSpa, Experience as Receptionist, Experience as Front Office Representative
What You'll Do.
Welcome patients and visitors
Verify patient identity
Assist patients with forms
Manage appointment scheduling
Educate patients on expectations
Serve as liaison between parties
Keep front desk organized
Address patient concerns
Encourage patient feedback
Escort patients to changing rooms
Explain pre-scan protocols
Assist patients with positioning
Screen for contraindications
Verify compliance with safety protocols
Communicate patient concerns to technologist
Assist in maintaining workflow
Report technical issues
Report maintenance needs
Keep patient areas tidy
Keep patient areas stocked
How You'll Work.
Team & Collaboration
Work with technologists; Work with clinical staff; Work with providers; Work with colleagues
Communication Scope
Patient communication; Provider communication; Technologist communication; Clinical staff communication
Applying for this Patient Liaison role?
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