Labcorp
Healthcare
PatientIntakeRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Patient Intake Representative at Labcorp. Skills: Patient intake, Customer service. Schedule patient appointments. Greet patients”
Industry & Context.
Rotating Saturdays, Overtime as needed
What They're Looking For.
Must Have
1 year customer service experience, High School Diploma or GED
Nice to Have
1 year patient facing healthcare experience
What You'll Do.
Schedule patient appointments
Ensure welcoming environment
Assist patients with registration
Assist patients with check in
Data entry of patient demographics
Data entry of billing information
Verification of insurance coverage
Post payments to patient accounts
Collect specimens for testing
Prepare specimens for analysis
Call physician offices to confirm test orders
Monitor patient wait times
Log patient wait times
Notify supervisor of patient issues
Promote LabCorp patient services
Provide information about LabCorp patient services
Manage office supplies
Ensure proper inventory levels
Perform administrative duties
Perform clerical duties
How You'll Work.
Team & Collaboration
Team environment
Full Job Description
## _**Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.**_ **Labcorp is seeking a Patient Intake Rep to join our team in Lagrange, IN** **Work Schedule:** Monday - Friday 7:00am-4:00pm, rotating Saturdays **** **Job Responsibilities:** * Schedule patient appointments and greet patients upon appointment arrival * Ensure a welcoming environment for all patients and visitors * Assist patients with registration and check in procedures * Data entry of patient demographics and billing information * Verification of insurance coverage and collect/post payments to patient accounts * Collect and prepare specimens for testing and analysis when needed * Call physician offices to confirm the accuracy of test orders * Monitor and log patient wait times on a regular basis * Notify the supervisor of any patient issues in a timely manner * Promote and provide information about LabCorp patient services * Manage office supplies to ensure proper inventory levels * Open and close the office when necessary * Perform administrative and clerical duties as necessary **** **Minimum Qualifications:** * High School Diploma or GED or equivalent * 1 year or more of customer service experience **Preferred Qualifications:** * 1 year or more of patient facing healthcare experience **Additional Job Standards:** * Experience working in a team environment * Strong data entry and organizational skills * High level of attention to detail * Proficient in MS Office * Flexibility to work overtime as needed * Able to pass a standardized colorblindness test **At LabCorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp cou
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