University Health Network
Healthcare
PatientFlowCoordinator
Neural analysis suggests this role is
optimal for mid candidates.
“Patient Flow Coordinator at University Health Network. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, communication, organizational, time management, problem-solving. Transcribing physician making appointments for tests and answering patient queries and handling busy telephone activities. Coordinates and facilitates the efficient flow of patients through the various stages of their visit”
Industry & Context.
problem-solving skills
Criminal Record Check may be required
What They're Looking For.
Must Have
Completion of Grade XII or recognized equivalent, Minimum of one (1) year related work experience, Demonstrated commitment to client service and satisfaction, Excellent interpersonal and listening skills, communication, organizational, time management and problem-solving skills, judgment/decision making skills, Ability to remain calm and composed when dealing with difficult people or situations, Ability to work efficiently in a high-pressured environment with simultaneous demands, Adheres to confidentiality policy for sensitive patient data and information, Demonstrated ability to work in a team environment and collaborate with others in assisting with the delivery of services
Nice to Have
Completion of a medical terminology course(s) is an asset, Previous experience working in a Health care environment is strongly preferred, Previous experience working with the UHN Clinical Desktop applications or other ADT (Admitting, Discharge & Transfer systems) preferred
What You'll Do.
Transcribing physician making appointments for tests and answering patient queries and handling busy telephone activities
Coordinates and facilitates the efficient flow of patients through the various stages of their visit
Communicates effectively in person or by telephone with internal and external parties
Coordinates the scheduling of patient appointments including the retrieval of charts from Health Records
pulling patient clinic lists for the day and activating patient information in the computer
Performs cross-functional duties
as assigned or requested
Performs other duties consistent with the job classification
How You'll Work.
Team & Collaboration
collaborate with others in assisting with the delivery of services
Communication Scope
communication; Communicates effectively in person or by telephone with internal and external parties; interpersonal and listening skills
Full Job Description
UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto. UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality. [www.uhn.ca](https://www.uhn.ca/) Union: NOWU Replacement or New: Replacement Number of Vacancies: 1 Site: Princess Margaret Cancer Centre - 610 University Ave, Toronto, ON M5G 2M9 Department: Ambulatory Clinics Solid Tumor Reports to: Nurse Manager Wage Range: $28.10 - 29.84 per hour. (Start rate is non-negotiable) Hours: 15 hours per week Shifts: Monday to Friday - Days Status: Permanent Part-Time Closing Date: May 21, 2026 Position Summary The Princess Margaret Cancer Centre has 14 site groups and 26 specialty clinics, and almost 3,000 staff who see over 400,000 patient visits every year. Its 800,000 square feet house 130 inpatient beds, 373,000 square feet of research space and 17 radiation treatment machines, making it one of the largest comprehensive cancer treatment facilities in the world and the largest radiation treatment centre in Canada. Duties * Transcribing physician orders; making appointments for tests and answering patient queries and handling busy telephone activities *
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