Guidehouse

Healthcare

PatientFinancialServicesManager

$95–135k ~AI est. San Antonio, Texas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Patient Financial Services Manager at Guidehouse. Skills: Revenue cycle, Billing, Collections. Supervise PFS staff. Manage daily operations”

What You'll Achieve.

Meet departmental goals; Meet facility goals; Meet all established goals; Reduce aged A/R; Enhance collections; Improve KPI metrics

Industry & Context.

Healthcare
Problems you'll solve

Problem resolution

Eligibility Requirements

No travel

What They're Looking For.

Must Have

Bachelor's degree, 7 years relevant experience, 2 years people management experience

Nice to Have

Solid understanding of healthcare revenue cycle

What You'll Do.

Manage daily operations

Ensure compliance with rules

Provide working environment for ideas

Request employee input

Maintain open communications

Allow employee seminars

Ensure employees have tools

Drive cash and AR resolution

Work with payers for resolution

Manage reimbursement variance

Ensure accuracy of codes

Provide payer updates

Review processes for effectiveness

Work with IT for accuracy

Ensure bill hold goals met

Resolve billing/cash posting issues

Identify and resolve AR problems

Approve credit arrangements

Manage third party follow-up

Manage self-pay follow-up

Prepare reporting packages

Monitor performance and productivity

Complete reports timely

Act as technical resource

Ensure Medicare Bad Debt Log complete

Oversee Bad Debt reconciliation

Inform management of compliance

Complete special projects

Document patient accounts

Develop projects to reduce aged A/R

Manage client service metrics

Manage key indicators

Develop KPI improvement methods

Communicate compliance issues

Educate employees on compliance

Attend pertinent seminars

Share obtained information

Review JACHO requirements

Prepare weekly Key Indicator Reports

Prepare daily reports

How You'll Work.

Team & Collaboration

Communicate with management; Communicate with departments; Work with IT; Work with vendors; Work with payers

Communication Scope

Provide feedback; Present reporting packages

Full Job Description

**_Job Family_ :** PFS General ** _Travel Required_ :** None ** _Clearance Required_ :** None Job Posting ** _What You Will Do_ :** The **Patient Financial Service Manager – Hospital Revenue Cycle** is responsible for supervising the PFS staff in a fair and consistent manner on daily operations of billing, cash posting, and collections. Also performs any and all related job duties as assigned. **_Essential Job Functions_** * Leadership / Training * Billing / Cash Posting / Collections * Compliance * Reporting ** _Duties and Responsibilities_** * Acts and leads in a manner that will instill trust and foster team play. * Ensures that all employees know and understand all State and Federal Rules and Regulations. * Ability to make good judgment and quick decisions, strong AR acumen * Provide a working environment which allows employees to communicate ideas for improvement to department. Whenever possible request employee input on policies and procedures that may affect or impact the way their job is performed. * Maintain open communications and provide appropriate feed back to PBA staff and management. * Allow employees to attend seminars which will enhance productivity and knowledge. * Ensures employees have all the tools necessary to achieve the goals set. **Billing/Cash Posting/Collections:** * Experienced in driving cash and AR account resolution. * Working with all payers for resolution and escalation. * Experienced with expected reimbursement variance management. * Works with all departments to ensure accuracy of CPT4, HCPCS and Revenue Codes. * Provide departments with Medicare and other payer updates, notices and coverage changes which effect both billing and reimbursement. * Reviews process and systems to ensure the most effective methods are maintained to meet all departmental and facility goals. * Works with IT to ensure that all changes are completed to ensure accuracy of billing is maintained. * Ensures bill hold in electronic systems meets established goal

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