Guidehouse
Healthcare
PatientFinancialServicesManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Patient Financial Services Manager at Guidehouse. Skills: Revenue cycle, Billing, Collections. Supervise PFS staff. Manage daily operations”
What You'll Achieve.
Meet departmental goals; Meet facility goals; Meet all established goals; Reduce aged A/R; Enhance collections; Improve KPI metrics
Industry & Context.
Problem resolution
No travel
What They're Looking For.
Must Have
Bachelor's degree, 7 years relevant experience, 2 years people management experience
Nice to Have
Solid understanding of healthcare revenue cycle
What You'll Do.
Manage daily operations
Ensure compliance with rules
Provide working environment for ideas
Request employee input
Maintain open communications
Allow employee seminars
Ensure employees have tools
Drive cash and AR resolution
Work with payers for resolution
Manage reimbursement variance
Ensure accuracy of codes
Provide payer updates
Review processes for effectiveness
Work with IT for accuracy
Ensure bill hold goals met
Resolve billing/cash posting issues
Identify and resolve AR problems
Approve credit arrangements
Manage third party follow-up
Manage self-pay follow-up
Prepare reporting packages
Monitor performance and productivity
Complete reports timely
Act as technical resource
Ensure Medicare Bad Debt Log complete
Oversee Bad Debt reconciliation
Inform management of compliance
Complete special projects
Document patient accounts
Develop projects to reduce aged A/R
Manage client service metrics
Manage key indicators
Develop KPI improvement methods
Communicate compliance issues
Educate employees on compliance
Attend pertinent seminars
Share obtained information
Review JACHO requirements
Prepare weekly Key Indicator Reports
Prepare daily reports
How You'll Work.
Team & Collaboration
Communicate with management; Communicate with departments; Work with IT; Work with vendors; Work with payers
Communication Scope
Provide feedback; Present reporting packages
Full Job Description
**_Job Family_ :** PFS General ** _Travel Required_ :** None ** _Clearance Required_ :** None Job Posting ** _What You Will Do_ :** The **Patient Financial Service Manager – Hospital Revenue Cycle** is responsible for supervising the PFS staff in a fair and consistent manner on daily operations of billing, cash posting, and collections. Also performs any and all related job duties as assigned. **_Essential Job Functions_** * Leadership / Training * Billing / Cash Posting / Collections * Compliance * Reporting ** _Duties and Responsibilities_** * Acts and leads in a manner that will instill trust and foster team play. * Ensures that all employees know and understand all State and Federal Rules and Regulations. * Ability to make good judgment and quick decisions, strong AR acumen * Provide a working environment which allows employees to communicate ideas for improvement to department. Whenever possible request employee input on policies and procedures that may affect or impact the way their job is performed. * Maintain open communications and provide appropriate feed back to PBA staff and management. * Allow employees to attend seminars which will enhance productivity and knowledge. * Ensures employees have all the tools necessary to achieve the goals set. **Billing/Cash Posting/Collections:** * Experienced in driving cash and AR account resolution. * Working with all payers for resolution and escalation. * Experienced with expected reimbursement variance management. * Works with all departments to ensure accuracy of CPT4, HCPCS and Revenue Codes. * Provide departments with Medicare and other payer updates, notices and coverage changes which effect both billing and reimbursement. * Reviews process and systems to ensure the most effective methods are maintained to meet all departmental and facility goals. * Works with IT to ensure that all changes are completed to ensure accuracy of billing is maintained. * Ensures bill hold in electronic systems meets established goal
Applying for this Patient Financial Services Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Guidehouse?
Real rants from real employees. Read before you apply.