PatientFinancialCounseling&ClientSupport

**Job Title: Patient Financial Counseling & Client Support ** **Job Code:**[KP-OBHWPF] **Position type:** Full-Time **Working Hours:** 8:00 AM -4:30 PM Central Daylight Time, Monday - Friday **Salary rate :** $5-$7 per hour ### Key Responsibilities: * Educate clients on insurance benefits, coverage options, and financial responsibilities for services rendered. * Meet with clients to review payment options, including uninsured, underinsured, and commercially insured individuals. * Assist clients in applying for Medicaid, insurance programs, financial assistance, and other available resources. * Determine eligibility and apply grants, funding sources, and sliding fee scale programs when appropriate. * Coordinate referrals, advanced beneficiary notices (ABNs), and other required financial documentation. * Provide compassionate and professional customer service while addressing financial concerns and questions. * Establish payment plans tailored to clients' financial situations and monitor compliance. * Collect self-pay balances and follow up on outstanding accounts. * Post client payments accurately and reconcile daily cash and payment transactions. * Review aging reports and conduct proactive outreach regarding outstanding balances. * Assist with monthly collection efforts for newly discharged clients. * Participate in collections review meetings and assist in assigning accounts to external collection agencies when appropriate. * Support all phases of the collections process while maintaining positive client relationships. **Requirements** * Minimum 1 year of experience in healthcare administration, patient financial services, medical billing, insurance verification, or revenue cycle management. * Knowledge of insurance benefits, Medicaid eligibility, patient collections, and payment plan administration. * Strong customer service, communication, and problem-solving skills. * Experience with electronic health records (EHR), billing systems, and Microsoft Office applica