PatientExperienceRepresentativeII

**Join a team that shares your calling** At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. **FTE:** Full Time, **Shift:** Day, **Schedule:** Varied **This role applies to any openings available in our Medical Specialties Division which includes Dermatology, Nephrology, Endocrinology, Pulmonology, and OBGYN/Midwifery. Possible Locations: Downtown Spokane, Northpointe, and Spokane Valley Recruiter: Asha Elmagbari - email: [email protected]** **Position Summary** The Patient Experience Representative II is a crucial role in enhancing the patient experience, and is responsible for primarily checking out patients, scheduling, and referrals within an ambulatory clinical setting. This is a clerical role that is the first line representative to patients presenting to the clinic. This position works as a team member of the clinic to help ensure the success of the clinic. **Requirements** * High school graduate or equivalent education/work experience * Associates degree preferred * One year of experience in the medical field, or 2 years of clerical experience in a non-medical field * Two years medical experience preferred **About Rockwood Clinic** MultiCare Rockwood Clinic is one of the region’s largest outpatient diagnostic and treatment centers, serving communities across eastern Washington, northern Idaho and western Montana. With more than 350 physicians and providers across 50 specialties and multiple primary and urgent care locations, Rockwood delivers more than 160,000 patient visits annually. This diverse and growing outpatient network offers a wide range of meaningful career opportunities. **About the Spokane Community** Spokane, in eastern Wa