Prosano Health Solutions
PatientExperienceCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Patient Experience Coordinator at Prosano Health Solutions. Skills: patient care, operational excellence, customer service. Welcome patients and conduct check-in with required forms. Work in partnership with Prosano leadership to provide seamless and integrated service to our patients”
What You'll Achieve.
Ensure that the clinic operations run smoothly and timely daily; Ensure our patients are always delighted with the level of care they receive
Industry & Context.
Proof of vaccination - Prosano Health Solutions employees will need to comply with center vaccination requirements and provide full proof of vaccination status as part of the pre-employment screening process.
What They're Looking For.
Must Have
Experience in a patient-facing or customer-facing position, Medical experience, High school diploma or GED required, A Basic Life Saving (BLS) Certification required, An active Arizona fingerprint clearance card, Proof of vaccination
Nice to Have
bachelor’s degree preferred
What You'll Do.
Welcome patients and conduct check-in with required forms
Work in partnership with Prosano leadership to provide seamless and integrated service to our patients
Lead the scheduling and patient visit coordination functions within the practice management system
Ensure our patients are always delighted with the level of care they receive
Act as an ambassador in the local community by nurturing relationships with other healthcare providers
social/community organizations
and marketing partners
Perform other duties as assigned
Working hours may include extended hours
This position requires 100% on-site work at the care center location and may also involve movement between clinics as needed
How You'll Work.
Team & Collaboration
Work in partnership with Prosano leadership to provide seamless and integrated service to our patients; Act as an ambassador in the local community by nurturing relationships with other healthcare providers, social/community organizations, and marketing partners
Communication Scope
Excellent patient or customer service and communication skills
Full Job Description
**About Prosano Health Solutions:** Prosano Health Solutions, in partnership with Blue Cross Blue Shield of Arizona, has launched an Advanced Primary Care model with a clear mission: _To Inspire Health and Make it Easy_. Our goal is to deliver _affordable, convenient, and personalized care_ to the communities we serve. Our Advanced Primary Care model is focused on providing a _signature patient experience_ which will raise the bar in both the delivery of care, and by ensuring health equity is top of mind. And, in every market we serve, we assure that a customized, high-value system of care is available for our members _._ Together, we will set the standard for how healthcare can and should be delivered in our State. **Why Join Our Team?** Here’s the fun part. We are growing our team. The team will include people who share our passion and deep commitment to taking the primary care experience to a new level. Our team is unified in providing not only comprehensive care, but a truly exceptional patient experience, leaving our patients with the lasting impression of trust and compassion. We realize we can do great things by working together and adapting processes to provide the best possible care for people. Together, we will improve the health within our communities and make a difference in people’s lives. If you share this vision and desire to do something different...we look forward to talking to you! For more information, please reach out to our Talent Acquisition team. **About Prosano Health Solutions:** Blue Cross Blue Shield of Arizona launched Prosano Health Solutions to help achieve our mission: _To Inspire Health and Make it Easy. _Our goal is to deliver _affordable, convenient, and personalized care_ to the communities we serve. As part of this initiative, we launched an Advanced Primary Care model focused on providing a signature patient experience which will raise the bar in both the delivery of care, and by ensuring health equity is top of mind. In every ma
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