Tactile Medical

Healthcare

PatientEducationConsultant

$0–0k Pennsylvania, United States
The Brief

“Patient Education Consultant at Tactile Medical. Skills: Product demonstration, Patient training, Direct sales. Conduct demonstrations and trainings. Build rapport with patient”

What You'll Achieve.

Overachieve results

Industry & Context.

Healthcare
Problems you'll solve

Decision-making skills

Eligibility Requirements

Travel up to 80%, Lift 20 pounds

What They're Looking For.

Must Have

Bachelor's Degree or equivalent work experience, 2+ years patient facing experience, 2+ years education/training experience, 2+ years advanced customer service experience

Nice to Have

Health related certification, Medical device industry experience, Healthcare industry experience

What You'll Do.

Conduct demonstrations and trainings

Build rapport with patient

Introduce Tactile Medical products

Discuss financial options

Deliver patient's training

Ensure patient product use

Educate patient on device use

Donning and doffing garments

Follow prescribed protocol

Initiate therapy session

Schedule and complete trainings

Complete demonstrations

Provide explanation of financial responsibility

Explain insurance coverage

Provide clear verbal instruction

Modify interaction to patient needs

Utilize adaptive technique

Manage patient feedback

Respond to patient objections

Ensure preparation for trainings

Ensure preparation for demonstrations

Finalize appointment details

Confirm appointment details

Ensure equipment availability

Ensure supplies availability

Ensure documentation availability

Ensure accessories availability

Review required paperwork

Complete required paperwork

Submit required paperwork

Answer patient questions

Work collaboratively with partners

Facilitate completing of orders

Collect signature on prescription

Collect signature on other documents

Communicate questions

Identify patient support needs

Escalate patient support needs

Communicate patient support needs

Use translation tools

Meet performance expectations

Exceed performance expectations

Maintain compliance with regulatory requirements

How You'll Work.

Team & Collaboration

Work with territory partners

Communication Scope

Clear verbal instruction; Clear written communication

Free ATS check

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