Eye Care Partners

eye care

PatientCoordinator/MedicalReceptionist

Rochester, Michigan, United States FULL TIME
The Brief

“Patient Coordinator / Medical Receptionist at Eye Care Partners. Skills: customer service, administrative responsibilities. act as the first point of contact for our patients. perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients”

What You'll Achieve.

set the tone for the patient’s visit through excellent patient care; create a smooth check-in/out experience for patients; accomplishing practice goals

Industry & Context.

eye care
Eligibility Requirements

Reliable transportation that would allow employee to go to multiple work locations with minimal notice, Commitment to work over 40 hours to meet the needs of the business, physical activities to effectively perform essential job functions, frequent walking (75%), sitting (50%), standing (50%), regular bending, stooping, and reaching (25–50%), lift, carry, push, and pull items up to 25 lbs, fine motor skills and full use of hands are essential, constant grasping, writing/typing, and use of technology, Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time, Occasional driving or climbing may also be necessary

What They're Looking For.

Must Have

One year of related experience and/or or equivalent combination of education and experience

What You'll Do.

act as the first point of contact for our patients

perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients

Provide exceptional customer service during every patient encounter (in person or via phone)

Answer phones (both external and internal)

Manage patient flow in the office

collect correct payments

Complete daily reconciliations / close day / countdown cash drawer

General office duties and cleaning

How You'll Work.

Team & Collaboration

Ability to interact with all levels of employees in a courteous, professional manner

Communication Scope

Answer phones (both external and internal); assure prompt, courteous service at all times

Free ATS check

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