Eye Care Partners
eye care
PatientCoordinator/MedicalReceptionist
Neural analysis suggests this role is
optimal for Entry candidates.
“Patient Coordinator / Medical Receptionist at Eye Care Partners. Skills: Customer service, Administrative responsibilities, Patient flow management. Act as the first point of contact for patients. Perform administrative responsibilities for check-in/out”
What You'll Achieve.
Create a smooth check-in/out experience for patients; Accomplishing practice goals
Industry & Context.
Reliable transportation that would allow employee to go to multiple work locations with minimal notice, Physical activities: frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%), Lift, carry, push, and pull items up to 25 lbs, Fine motor skills and full use of hands are essential, Constant grasping, writing/typing, and use of technology, Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time, Occasional driving or climbing may also be necessary
What They're Looking For.
Must Have
One year of related experience and/or or equivalent combination of education and experience, Proficient in Microsoft Excel, Word, PowerPoint, Outlook
Nice to Have
Desire to gain industry knowledge and training
What You'll Do.
Act as the first point of contact for patients
Perform administrative responsibilities for check-in/out
Provide exceptional customer service
Complete daily reconciliations
Perform general office duties and cleaning
How You'll Work.
Team & Collaboration
Ability to interact with all levels of employees in a courteous, professional manner
Communication Scope
Prompt, courteous service at all times
Full Job Description
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. Company: Cincinnati Eye Institute Job Title: Patient Coordinator Location: Edgewood, KY Hours: Full Time Our clinic is open Monday-Friday 8:00am-5:00pm Your shifts will fall within these hours You may need to work a little earlier and/or later as needed Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off (PTO) and Paid Holidays Paid Maternity Leave Competitive Base Pay Employee Discounts SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule Manage patient flow in the office Knowledge of common fees charged for common visits and collect correct payments Complete daily reconciliations / close day / countdown cash drawer General office duties and cleaning to be assigned by manager QUALIFICATIONS Ability to interact with all levels of employees in a courteous, prof
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