SportsMed Physical Therapy
Front Desk
PatientCoordinator
“Patient Coordinator at SportsMed Physical Therapy. Skills: scheduling appointments, insurance verification, patient records management, customer service. handling the daily tasks of our front desk operations. scheduling/rescheduling appointments”
What You'll Achieve.
Optimize patient satisfaction, provider time, and treatment room utilization; striving to meet and exceed office goals
Industry & Context.
What They're Looking For.
Must Have
An ability to work in a fast-paced environment, Multitasking skills, Flexibility, Professional Telephone skills, Excellent customer service skills, Superior Time Management, Organization skills, Attention to detail, Computer skills (EMR Systems, Microsoft Excel, Microsoft Outlook), Focus on quality, Professionalism, Experience working in a Physical therapy environment, medical office, or hospitality background with a emphasis on customer service
What You'll Do.
handling the daily tasks of our front desk operations
scheduling/rescheduling appointments
communicating with insurance companies to obtain benefit verification and authorization
ensuring data is entered in an accurate and timely manner
striving to meet and exceed office goals
Welcome patients and visitors
and answering or referring inquiries
Optimize patient satisfaction
and treatment room utilization by scheduling appointments in person or by telephone
Complete insurance verifications
Ensure availability of treatment information by filing and retrieving patient records
Keep patient appointments on schedule by notifying provider of patient's reviewing service delivery compared to reminding provider of service delays
Maintain patient accounts by obtaining
and updating personal and financial information
Obtain revenue by recording and updating financial recording and collecting patient controlling credit extended to filing
and expediting third-party claims
Protect patients' rights by maintaining confidentiality of personal and financial information
Maintain operations by following policies and reporting needed changes
Contribute to team effort by accomplishing related results as needed
How You'll Work.
Team & Collaboration
Contribute to team effort by accomplishing related results as needed
Communication Scope
Professional Telephone skills
Applying for this Patient Coordinator role?
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